Terms of Service

 

Welcome to Gothic India. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Overview

This website is operated by Gothic India. Throughout the site, the terms “we”, “us”, and “our” refer to Gothic India.

By visiting our website and/or purchasing from us, you agree to these Terms of Service, including all policies referenced on this website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • You will not use our products or website for any unlawful or unauthorized purpose.
  • You will not violate any applicable laws while using our services.

Any misuse of the website may result in immediate suspension or termination of access.

3. Products & Services

Certain products may be available exclusively online and in limited quantities.

We make every effort to display product colors, designs, and details accurately. However:

  • Slight variations in color may occur due to screen settings and lighting.
  • Minor differences in prints, wash, or finishing may occur in made-to-order or handcrafted products.

We reserve the right to:

  • Limit product quantities
  • Discontinue products at any time
  • Refuse or cancel orders at our discretion


4. Pricing & Payments

All prices listed on the website are in INR and are subject to change without prior notice.

We reserve the right to modify pricing, offers, discounts, or product availability at any time.

Orders will only be processed after successful payment confirmation.

Gothic India is not responsible for payment failures caused by banking systems, gateways, or technical issues beyond our control.

5. Order Acceptance & Cancellation

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased per customer or household
  • Cancel orders suspected of fraudulent activity, reselling, or misuse

If an order is cancelled after payment, the refund will be processed to the original payment method within applicable timelines.

Orders cannot be cancelled once they are dispatched.

6. Shipping & Delivery

Shipping timelines are estimates and may vary depending on location, courier operations, weather conditions, or other unforeseen delays.

Gothic India is not liable for delays caused by courier partners or external circumstances beyond our control.

Customers are responsible for providing accurate shipping information at checkout.

For complete shipping details, please refer to our Shipping Policy.

7. Returns & Exchanges

Returns, replacements, and exchanges are subject to our Return & Exchange Policy.

Products must be unused, unwashed, and returned in original condition with tags and packaging intact.

We reserve the right to reject exchange or return requests that do not meet our policy conditions.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Graphics
  • Product designs
  • Images
  • Videos
  • Branding
  • Text content

is the property of Gothic India and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use of our content or designs may result in legal action.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload malicious software or harmful code
  • Attempt unauthorized access to our systems
  • Use false information or impersonate others
  • Copy or exploit website content without permission

We reserve the right to terminate access for any violation of these terms.

10. Third-Party Services & Links

Our website may include links or integrations with third-party services, payment gateways, or platforms.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • External websites
  • Service interruptions caused by third parties

Use of third-party services is at your own discretion and subject to their individual policies.

11. Limitation of Liability

Gothic India shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Delivery delays
  • Product misuse
  • Technical interruptions
  • Inaccuracies on the website

All services and products are provided “as is” and “as available” without warranties unless otherwise stated.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as outlined in our Privacy Policy.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of Indian courts.

14. Contact Us

For questions regarding these Terms of Service or any support-related concerns, please contact us through our official support channels available on the website.

Thank you for supporting Gothic India.