Return & Exchange policy
SIZE EXCHANGE
You may request a size exchange within 7 days of delivery.
Eligibility Requirements:-
- In the event of an exchange, the buyer shall have to bear the shipping cost.
- The item must be unused, unwashed, without any damage and returned in its original packaging with all tags intact.
- Clear photos of the product and tags must be uploaded while submitting the request.
- All exchange requests are subject to verification before approval.
Other details – Size Exchange
- Exchanges are subject to size availability.If the requested size is unavailable: Store credit coupon code equivalent to the product value will be issued.
Partial Exchanges
- Partial exchanges are allowed for multi-item orders
PRODUCT EXCHANGE
You may request an exchange for another product within 5 days of delivery.
Eligibility requirements:-
- In the event of an exchange, the buyer shall have to bear the shipping cost.
- Items must be unused, unwashed, and in original packaging with tags intact
- Clear product and tag images must be uploaded while raising the request.
- All exchange requests are verified before approval.
Other details:-
- If the selected product is priced higher, the balance amount must be paid during checkout.
- If the selected product is priced lower, the remaining balance will be issued as store credit coupon.
DAMAGE OR INCORRECT PRODUCT
If you receive a damaged, defective, or incorrect product:
- Please contact us within 24 hours of delivery.
- Share clear images and videos of the product and packaging for verification.
- Once verified, we will either:Arrange a replacement, or issue store credit coupon, based on your preference.
Non-returnable & Non-exchangeable Items
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final sale items are not eligible for return, exchange, or refund.